What benefits can you guarantee?
All projects we take up carry the following guarantees :
- Confidentiality guarantee : All client details will be kept confidential
- Price guarantee : Minimum 60% cost-saving over on-site development
- Support guarantee : Free 3-12 months support for defect resolution
- Results guarantee : Progress-linked payments weighted toward the end
What methods do you follow in design and development?
We follow the iterative model of development - an intermediate model between the traditional waterfall method and the extreme programming methods. In this methodology, once the preliminary requirements are clarified, the next step is to quickly build the prototype of the website/web application. From then on, the process is one of a continuing evolution of this prototype until it becomes the final product, exact to specifications.
Can you guarantee time-bound results?
Yes, in some cases we bear project risks even before the first payment.
How can I be confident of the quality and reliability?
Our developers are dedicated towards producing a quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-throughs. We concentrate on being first-time right, and believe the creation-step itself should be strong.
Every project goes through the hands of suitable QA/testing professionals, under stringent test-plans including black-box testing, white-box testing, test regression, usage analysis etc.
We are worried about support. How do you handle this issue?
This is our strong point, and shows our confidence in our work. We issue free 3-12 month defect resolution for all our development, unconditionally.
Can you come on-site?
Yes we do, where required. This may be especially useful in initial requirements gathering, final implementation or other pain points. In such cases, our consultants will work on-site at pre-decided rates.
What control do we have over the project?
You will have ability to keep close control over the project. Our assigned Project Manager will be your single point-of-contact for all issue resolution, and will work closely with your guidelines.
How do we keep ourselves informed about progress?
We will send you regular project status reports. We use a combination of pre-determined update schedules (normally email) and ad-hoc meetings (usually tele-conferences, or live chat).